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  1. #1
    IKS66 Junior Member
    Join Date
    Dec 2014
    Posts
    11

    Thumbs up MAG 254 Athentication Error

    I am new to IPTV: just got a Mag 254 box and followed the Mag 254 Setuo Guide, after completing all the set up instructions, an authentication box came up asking for my LOGIN and PASSWORD; I put my ROUTE number in for Login and Password and an authentication ERROR came up. PLEASE HELP?

  2. #2
    Super Moderator
    Join Date
    Feb 2013
    Posts
    2,032
    13 digit route number is correct login user ID and password.
    Have you also linked the Mag receivers MAC addy to that route number ?
    Do that and then...
    Perform a reset on the MAG and try again.
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  3. #3
    IKS66 Junior Member
    Join Date
    Dec 2014
    Posts
    11
    I did a Route Check and submitted my Mac Address OK, however, the Mac Address on my Route is still showing all zeroes. 00:00:00:00:00:00

    I performed a reset but I am still getting the Authentication Error for Login and Password.

    Thanks

  4. #4
    Super Moderator Sammy's Avatar
    Join Date
    Feb 2013
    Posts
    2,885
    You need to change the mac to the one on the bottom of the receiver.

  5. #5
    IKS66 Junior Member
    Join Date
    Dec 2014
    Posts
    11
    I linked the Mac Address to the my Route number, then I did a reset and I was able to get connected.

    Many Thanks


 

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