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  1. #1
    IKS66 Junior Member
    Join Date
    Nov 2014
    Posts
    9

    Set up new info at receiver.

    I purchased a new route FOR MY CAPTIVE WORK800and received all the info.I had my system with other service and was working nice. When I put the new info, system doesn't work. What Am doing wrong? Someone can explain to me or send me the step that I have to go through and make it work . thanks .

  2. #2
    Super Moderator Sammy's Avatar
    Join Date
    Feb 2013
    Posts
    2,885
    sssp or dongle?

  3. #3
    IKS66 Junior Member
    Join Date
    Nov 2014
    Posts
    9
    Dongle.

  4. #4
    Super Moderator Sammy's Avatar
    Join Date
    Feb 2013
    Posts
    2,885
    des keys 1234123412341234123412341234
    user and pass is the 13 digit number

  5. #5
    IKS66 Junior Member
    Join Date
    Nov 2014
    Posts
    9
    OK, I already wrote all that and reviewed it several times and still with the problem.soemthing else that I have to change.

  6. #6
    Super Moderator Sammy's Avatar
    Join Date
    Feb 2013
    Posts
    2,885
    Port and server name

  7. #7
    IKS66 Junior Member
    Join Date
    Nov 2014
    Posts
    9
    I did it, do you know if I have to change something the other service put as a lock or something in order to avoid use other iks service. thanks
    Last edited by FERNINL; 11-04-2014 at 03:11 AM.

  8. #8
    Super Moderator Sammy's Avatar
    Join Date
    Feb 2013
    Posts
    2,885
    well if you can get to the server setup then no. go to another server slot and start over. Is it that you do not connect?
    Last edited by Sammy; 11-04-2014 at 03:19 AM.

  9. #9
    Super Moderator Sammy's Avatar
    Join Date
    Feb 2013
    Posts
    2,885
    By the way any entries are lower case.

  10. #10
    IKS66 Junior Member
    Join Date
    Nov 2014
    Posts
    9
    I changed server slot and is working.Thanks.


 

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