ok, here is the issue, my friend purchased a jynxbox hd ultra lite, I set it up and it was working fine, and I even tested it using wireless. I sent it to him the next day (he received it yesterday) all the settings were still in there as it was working for me at my house. The only difference is he is tethering with his cell phone (he does not have internet as his phone is a router) sometimes the box connects sometimes it doesent, he has to just try a few times and it will connect. we rescanned all the satellites and the correct settings are there, yet he still gets nothing but a black screen. I had him do a speed test on his phone, it was anywhere from 7mps to 15 mps. anyone have any other ideas, this is very frustrating.
Thanks
ps signal strength is high 80s